tkbt Privacy Policy

tkbt ("we", "our", or "platform") provides a reliable online betting and casino service for users in Bangladesh. This privacy policy ("policy") describes how tkbt collects, stores, processes, and protects your personal information.

By using the tkbt.cam website or any related services, you accept the terms of this privacy policy. If you do not agree with any part of this policy, please refrain from using our services and contact us.

This policy applies to:

• All pages and sections of the tkbt.cam website
• Both registered members and unregistered visitors
• When using the service from any device (mobile, tablet, desktop)
• When contacting us through customer support, email, or live chat

tkbt only collects information that is necessary for the proper operation of our services. We never collect unnecessary personal information.

2.1 Identity and Contact Information

• Full name (in Bengali or English)
• Date of birth (for age verification)
• Email address
• Mobile number (for mobile banking verification)
• National ID or passport number (for KYC verification when required)

2.2 Financial Information

• bKash, Nagad, Rocket, or Upay account number (for processing transactions)
• Bank account details (for bank transfers)
• Deposit and withdrawal history
• Transaction date, time, and amount

2.3 Gaming Activity Information

• Betting history and results
• Preferred games and categories
• Session duration and frequency
• Bonus and promotion redemption details

2.4 Technical Information

• IP address and device identifiers
• Browser type and version
• Operating system
• Time and duration of website visits
• Referral source (where you came from to reach our site)

tkbt collects your information through various methods. Each method is transparent and carried out on the basis of your consent.

3.1 Information Provided Directly

When you register on our platform, verify your account, make a deposit or withdrawal, or contact customer support, you provide information to us directly. This information is always collected with your full awareness.

3.2 Automatically Collected Information

When you browse tkbt.cam, our servers automatically record certain technical information. This includes cookies, log files, and session data. This information is primarily used to improve site performance.

3.3 Information Received from Third Parties

During payment processing, mobile financial service providers such as bKash, Nagad, Rocket, or Upay share limited information with us related to transaction confirmation. This information is used solely to complete your transaction.

tkbt uses your information only for legitimate and necessary purposes. We never sell your information to third parties.

4.1 Service Delivery and Operations

• Creating and managing accounts
• Verifying login identity
• Processing deposits and withdrawals
• Applying bonuses and promotions
• Managing VIP membership

4.2 Security and Fraud Prevention

• Detecting suspicious transactions or activity
• Preventing the creation of multiple accounts
• Managing anti-money laundering (AML) procedures
• Blocking unauthorized access to accounts

4.3 Customer Service and Support

• Providing 24/7 live chat support
• Responding to inquiries via email
• Resolving complaints and disputes
• Providing responsible gaming support

4.4 Service Improvement

• Analyzing and improving user experience
• Adding new games and features
• Resolving technical issues
• Monitoring site performance

4.5 Communication and Notifications

• Sending important account-related notifications
• Informing about promotional offers (on the basis of consent only)
• Communicating service changes or updates

tkbt may share your information with third parties in limited circumstances and under strict conditions.

5.1 Payment Processors

Information necessary to complete your financial transactions is shared with bKash, Nagad, Rocket, Upay, and banking partners. This information is used only for transaction processing, and these organizations operate under their own privacy policies.

5.2 Technology Service Providers

Limited information may be shared with trusted technology partners to operate our platform. We have strict privacy agreements with these partners and they are not permitted to use your information for their own purposes.

5.3 Legal Obligations

In the case of a court order, a lawful request from a law enforcement agency, or any other legal obligation, tkbt may provide necessary information to government authorities. In such cases, we will make every effort to notify you as far as possible.

5.4 Business Transfers

In the event of a merger, acquisition, or restructuring of tkbt's business, your information may be transferred to the new entity. If such a change occurs, we will notify you in advance and ensure the same privacy protections remain in place.

tkbt.cam uses cookies and similar technologies to improve your browsing experience.

6.1 Types of Cookies

Essential Cookies

These cookies are essential for the basic functionality of the site. They are used to maintain your login session, manage security tokens, and save your shopping cart or game session. Disabling these cookies will prevent the site from working properly.

Functional Cookies

These cookies help remember your preferences (such as language, theme, or previous games). They create a personalized experience for you.

Analytics Cookies

Analytics cookies are used to understand which sections of the site are used most and where improvements are needed. This information is collected in anonymous form.

6.2 Cookie Controls

You can delete or block cookies through your browser settings. However, please note that disabling essential cookies may prevent some tkbt services from working properly.

tkbt applies industry-standard security measures to protect your personal and financial information.

7.1 Technical Protection

• SSL Encryption: All data transmission on tkbt.cam is secured through 256-bit SSL/TLS encryption.
• Data Encryption: Stored sensitive information is protected with advanced encryption algorithms.
• Firewall Protection: Our systems are protected by multiple layers of firewalls.
• Two-Factor Authentication: Additional security options are available for accessing your account.

7.2 Organizational Protection

• Only strictly trained staff are granted access to your sensitive information
• Regular security audits and vulnerability assessments are conducted
• Data breach response plans and protocols are kept in readiness

7.3 Your Responsibilities

You also have some responsibilities of your own when it comes to keeping your account secure:

• Use a strong password and change it regularly
• Do not share your login details with anyone else
• Log out at the end of a session on public or shared devices
• Notify us immediately if you notice any suspicious activity

tkbt retains your information only for as long as is necessary for legal or service-related reasons.

8.1 Active Account Data

We retain all your information for as long as your account remains active. This information is necessary for your access to the service, transaction history, and account security.

8.2 After Account Closure

Even after an account is closed or suspended, we may retain certain information for a specified period:

• Financial transaction records — to meet legal requirements
• Identity verification documents — for fraud prevention and regulatory compliance
• Customer service communications — in case they are needed for dispute resolution

8.3 Anonymised Data

After the specified period, identifiable information is deleted or anonymised. Anonymised statistics and analytical data may be retained for a longer period to improve the service, but it will not be linked to your identity.

As a user of tkbt, you have certain important rights over your own information.

9.1 Right to Access Data

You may request from us at any time what information we hold about you. After receiving this request, we will provide you with a copy of your information within a reasonable time.

9.2 Right to Correct Data

If any information in your account is incorrect or incomplete, you may request a correction through our customer service. A verification process must be followed for changes to identity-related information.

9.3 Right to Delete Data

In certain circumstances you may request that your data be deleted. However, it may be necessary for us to retain some information due to legal obligations or legitimate business reasons.

9.4 Opting Out of Marketing Communications

You may stop receiving promotional emails and notifications at any time. However, there is no option to opt out of essential service-related notifications (such as transaction confirmations).

9.5 How to Exercise Your Rights

To exercise any of the rights above, contact us:

• Email: [email protected]
• Via 24/7 live chat support

After verifying your request, we will take the necessary steps within a reasonable time.

tkbt's services are intended for users aged 21 and over ("For users aged 21 and over only"). We do not knowingly collect information from any minor.

Age verification is in place during the registration process. If someone registers by providing a false age and this is later proven, that account will be closed immediately and all collected information will be deleted.

If there is suspicion that a minor is using our services, a parent or any concerned individual may inform us at [email protected]. We will investigate and take the necessary action.

To learn more about responsible gaming, visit our Responsible Gaming page.

11.1 Policy Changes

tkbt may update this privacy policy from time to time. Depending on the nature of the change, we will notify you in different ways:

• For significant changes: email notification and a prominent announcement on the site
• For minor changes: updating the "Last Updated" date at the top of the page

If you continue to use tkbt's services after the changes, it will be assumed that you have accepted the updated policy.

11.2 Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact us:

• Email: [email protected]
• Live chat: support available in Bengali 24/7

Our privacy team will review your request within a reasonable time and take the necessary steps.